Privacy Policy

Effective Date: May 5, 2025
Last Updated: May 5, 2025

At Blue Elephant Digital, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our services.

Who We Are

Blue Elephant Digital is a UK-based digital marketing agency that provides:

  • Google Search Ads

  • Google My Business Optimisation

  • Google Retargeting & Remarketing

  • Web Design for Lead Generation

  • Quote System Design & Support

What Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number

  • Business details and website URL

  • Billing and payment information

  • Information submitted through forms (e.g. contact, audit requests)

  • Analytical data from tools like Google Analytics (e.g. IP address, browser type, device info)

How We Use Your Information

We use your information to:

  • Respond to your enquiries or service requests

  • Provide, improve, and customise our services

  • Send invoices and process payments

  • Communicate with you regarding updates, offers, or reports

  • Monitor website performance and usage

  • Comply with legal and financial obligations

We do not sell or rent your personal data to third parties.

Cookies & Tracking Technologies

Our website uses cookies to improve user experience and analyze traffic. You can choose to disable cookies through your browser settings, but doing so may affect certain site functionalities.

Third-Party Services

We may use trusted third-party tools (e.g., Google Ads, Stripe, analytics platforms) to help deliver our services. These tools may collect certain data under their own privacy policies, and we ensure they adhere to strict data protection standards.

Data Security

We implement reasonable security measures (SSL encryption, access controls, secure servers) to protect your data from unauthorised access, disclosure, or misuse.

Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to data processing for marketing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at: support@bluelephantdigital.com

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect data from minors.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We recommend reviewing it periodically to stay informed.

Contact Us

For questions or concerns regarding these Privacy Policy, please contact:

✉️ support@blueelephantdigital.com